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Customer Reviews

service

4

Good service

12 April 2018

service

4

Great friendly service 100% of the time.

12 April 2018

sales

5

I always enjoy visiting the Mini Centre very friendly team.

11 April 2018

service

5

Aa i said prior ..also they leep you informed Dailey on the situation

10 April 2018

service

4

All went smoothly and my car is now clean too.Picking up the hire car took ages of paperwork - is it possible to make this smoother if some of the work is done in advance?

10 April 2018

service

4

Everything to do with the Service of the vehicle was fine.

10 April 2018

service

5

Service department in Stevenage are very professional

10 April 2018

service

5

Great service

10 April 2018

service

5

Everything completed to my satisfaction

09 April 2018

service

4

Due to building work and time for the service I decided to take advantage of your delivery and collection service

09 April 2018

service

5

Booked in and completed on time.

09 April 2018

service

4

Good customer service

07 April 2018

service

4.5

Service was done and car cleaned had to sit over at sales whilst waiting which was fine. New building will be good once finished I’m sure

06 April 2018

service

5

All my concerns were looked into and solutions found.

06 April 2018

service

5

They did my service as expected. They answered a query and explained what had been done.

06 April 2018

service

1

The garage didn't warn me that the brake pads would need changing within the next 400-500 miles at the time of service despite the fact that the warning flashed on my way home approx. 40 minutes after service

05 April 2018

service

5

My car was in for a 'while you wait' appointment.The work was carried out in the time specified and the car was returned to me cleaned inside and out.

05 April 2018

sales

3

When spending money on a new car I expect the dealer to make it personal. I.e provide a small gesture, such as providing some merchandise

05 April 2018

sales

5

This is my third mini in a row, from the same dealership...what’s that telling you?! Will be back for a fourth!

04 April 2018

service

5

As stated previously. I was due to have my car returned the day the same day, but there was a delay of 2 days because of part required to complete the repair.

03 April 2018

service

5

One guy bought my out a cup of tea as I had to sit in my car with sleeping daughter while waiting.

03 April 2018

service

5

Fault was resolved under warranty.

02 April 2018

service

5

Extremely satisfied, fixed, service and cleaned!

30 March 2018

service

5

2nd MINI from Specialist Cars, always good service.

30 March 2018

service

1

I spoke to the man on the phone and he should of let me have the service free , as when I rung and spoke to a lady there she said it was free , I am quite upset and disappointed.

27 March 2018

sales

5

Enjoyable experience!

26 March 2018

sales

5

Marc was extremely helpful and enjoyed my experience of purchasing my lovely new car

23 March 2018

sales

5

Very pleasant, extremely helpful & curtious

23 March 2018

service

5

Everything run smoothly from the first call to book the service to me collecting the car.

23 March 2018

service

5

easy to book car in. service completed within 4 hours

23 March 2018

service

3

The guys got me a courtesy car but for what should have been a change of a lamp unit. This took 3 days. The whole thing was ridiculous

23 March 2018

service

3

Kept waiting at collection, no sense of hurrying which was irritating because i was late for another appointment.

19 March 2018

sales

5

All that dealt with me were very polite and gave a great service

13 March 2018

service

4

I had a feeling in my waters.

13 March 2018

sales

5

Went very smooth

13 March 2018

sales

5

Good communication throughout sales process.

13 March 2018

service

4

No problems occured

09 March 2018

sales

5

The staff were supportive, helpful, friendly and yet did not pressure me into making a decision to purchase their product. A complete contrast to my experience with Ford staff

08 March 2018

service

2

The service alert came up so it was booked in for a service but it didn't need anything. Paying £70 plus my time wasted taking the car in only to discover during the cold spell that the washer bottle was full to the brim and frozen solid Is this BMW?

08 March 2018

service

4

As above. Would have given 5 stars only the building was being refurbished and the waiting area was very cold.

08 March 2018

service

3

I booked for a ‘while you wait service’ this took much longer than anticipated and would have been better if I was kept up to date with progress.

07 March 2018

service

4

The staff were very professional, polite and kept me informed at all times.

07 March 2018

service

5

They solved the problem, which wasn't as bad,{ or expensive} as first thought. They also collected my car from my home, and returned it spotlessly clean, inside and out, at no extra charge.

07 March 2018

service

1

Please read answer in box above.

06 March 2018

service

3.5

Easy to book -efficient

03 March 2018

service

5

Amazing service. Love that they will collect my car from work and deliver it back, saving me a massive hassle. Absolute peace of mind with Specialist Cars.

02 March 2018

service

4

happy but the MOT took longer because of a staff issue, however I was made aware of the issue

01 March 2018

service

5

Everything went well

28 February 2018

service

5

Polite, accommodating and helpful staff. Realistic timespan for service and MOT

27 February 2018

service

4

Happy with the work carried out.