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Customer Reviews

service

4

Everything I asked was handled.

08 April 2021

service

5

Service process and communication went very smoothly. Courtesy car offered as well.

08 April 2021

service

5

Work was completed quickly.

05 April 2021

sales

5

I spent a long time on the phone with my initial enquiry, Laura was very patient talking me through my options, allowing me time to make the right decisions for me. The delivery was arranged for a convenient time and everything was clearly explained

02 April 2021

sales

5

I dealt with Charlie Dennis when purchasing my car and he provided an excellent service. He was knowledgable, helpful and very genuine. He went the extra mile with everything.

01 April 2021

service

5

Jobs done as requested, car available before 4pm.

01 April 2021

service

5

As above service completed and I was kept informed of work due costs outcomes etc

30 March 2021

service

5

No issues, happy

29 March 2021

sales

5

Great! Even when I had an issue with my wind screen wipers they had them fixed as soon as they could.

29 March 2021

service

5

Friendly knowledgeable welcome, car ready when advised. Clear understanding of what was reqd

26 March 2021

service

5

Best garage I've visited for my car, fast and professional with great customer and car service.

24 March 2021

sales

5

All covid secure without losing any elements of fantastic customer service,

23 March 2021

service

5

In almost 3 years I've had my Mini I've felt a valued customer. I felt covid-safe while waiting on the premises. I was informed of any issues or changes that occurred on the day. I was also reminded of my service on the day before it.

23 March 2021

sales

5

Faheem was excellent!

23 March 2021

service

4

It was very efficient, and I loved the video!

22 March 2021

sales

5

Delighted. Despite the current lockdown situation the attention to detail, care and attention was a breath of fresh air The Mini Cooper is cool car I love it

22 March 2021

service

4

Kept to timings. Pleased with service. Video was a nice touch

21 March 2021

sales

5

Great service from Faheem, really made us feel we were making the right decision, not pushing but informative and incredibly helpful.

20 March 2021

service

4

It was very good. It only missed out on completely satisfied because you couldn't hear the audio above the background noise on the video they sent.

19 March 2021

sales

5

Everything went as planned

19 March 2021

sales

5

The centre is welcoming, the staff professional and the set up they have during this pandemic to still offer customers a good service is excellent

17 March 2021

service

5

No fuss, service with a smile.

16 March 2021

service

3

See above.

15 March 2021

service

4

Good customer service and work

09 March 2021

service

3.5

Staff very polite and helpful

08 March 2021

service

3

The actual work was done to a good standard

08 March 2021

service

5

Good service

07 March 2021

service

4

Happy with the visit service adviser was really good and helpful.

07 March 2021

service

5

I had every confidence in Raymond who carried out the service in doing the very best job he could

07 March 2021

service

5

Completely. The video report was a really nice touch.

07 March 2021

service

5

When I picked my car up it was quick and easy, I didn't feel rushed at, quite the opposite great customer service, so thank you

05 March 2021

sales

4

Charlie was polite and efficient throughout the process and, given Covid restrictions, in person too.

02 March 2021

service

4

Took my MINI in for its EWC, MOT, Brake Fluid, 2 x wheel refurbs, trim replacement and a new headlight! Slower than you would maybe hope for but a job well done, with a smile and ultimately at a good price.

02 March 2021

service

5

Slotted me into have my car tyres fixed without an appointment and even offered me coffee too! Wonderful kind team

01 March 2021

service

5

Nothing was too much trouble.

24 February 2021

service

5

,

24 February 2021

service

5

Beckie was thorough and polite and knowledgeable

24 February 2021

service

4

Very helpful and pleasant staff.

24 February 2021

service

5

I found the service from your staff on the day was exceptional. Your drivers were extremely friendly and had everything in place due to Covid and i was kept up to date on my car through out the day

24 February 2021

service

5

Everything was taken care of, it took 90 minutes, was offer water or coffee.

23 February 2021

service

5

Excellent service

19 February 2021

service

5

Service second to none !!

16 February 2021

service

5

Friendly service

16 February 2021

service

4

As answer 1

15 February 2021

service

5

The same as previous answer

15 February 2021

service

5

Simple, and they were very responsive and quick

15 February 2021

service

5

same as above

15 February 2021

service

5

Let me know what was happening, kept in touch, excellent Covid precautions, polite

14 February 2021

service

4

At the end of day job was done under warranty

14 February 2021

sales

5

Great car