We paid a deposit for the car without seeing it or taking a test drive - not ideal - we were reassured by George that after restrictions were lifted if we changed our minds we could cancel the order.

Excellent experience

No question was too small and got the care and attention i expected buying a high value car

Very quick and easy

Comfortable surroundings. Service done quickly

Good value

Prompt and efficient. Very COVID careful. Kept informed at all times

because of George and his approach to doing business.

Staff very friendly and helpful.

All questions answered - no pressure and enjoyable experience

Easy to book in, easy getting courtesy car, contacted promptly when ready to be collected

Great service from Daniel

Considering I didn't see my car until the day I collected it, the process was really good

Helpful to receive the health check video but my car did not receive a wash & vac as per my service plan details that I took out before the service/MOT. I was in a hurry the day I collected my car so did not go back in to mention this.

Communication with service department

Good communication regarding timing and organisation of the service; garage obviously knows the car technology inside-out so it gives me confidence that my Mini is in good hands. Also it's a very nice place to visit - well presented.

Quick and thorough

All works completed as specified and comms were clearly given.

Car performed well after the service

Excellent service by George Eales at Specialist cars stevenage

Very attentive staff kept me informed all the time with the purchase

All went well with my appointment and while I waited it was comfortable and I didn't have to wait too long for my car.

All the staff are extremely friendly. George knows exactly what specs to put on a Mini for me and came to me with a fantastic new deal. Even the colour he chose was spot on!

Managed to build and deliver the car faster than anticipated

Had pads and discs changed. Very good hand and return over was told to be cautious with new pads. No quibble about online price (£60 more if you talk to someone)

Very accommodating and straight to the point.

Given regular up dates

Happy with the work carried out to rectify a fault

Customer service very good. Very pleased to be able to have my car collected from my work place.

Very efficient service on the day.

They were superb. Quickly identified the fault and fixed it much faster than I would have expected

Service was great especially in this difficult time.

Car was collected from home and returned later same day with service and MOT carried out to my satisfaction.

Didn't oversell and efficient

Customer service team go the extra mile

Laura Marshal from Stevenage Specialist Cars was extremely helpful particularly given I was buying when showrooms were closed. She made the process so easy and delivered the car to my home.

Great service from charlie scully.

I was told all had been done then found out a week later that the brake fluid needed changed. I need to get sorted ASAP because of treatment at hospital.

Excellent service, car, after sales and overall brilliant

Very clear on what was being done and any further action needed and they checked back regarding costs. The inspection check video was also helpful.

Service process and communication went very smoothly. Courtesy car offered as well.

Everything I asked was handled.

Work was completed quickly.

I spent a long time on the phone with my initial enquiry, Laura was very patient talking me through my options, allowing me time to make the right decisions for me. The delivery was arranged for a convenient time and everything was clearly explained

Jobs done as requested, car available before 4pm.

I dealt with Charlie Dennis when purchasing my car and he provided an excellent service. He was knowledgable, helpful and very genuine. He went the extra mile with everything.

As above service completed and I was kept informed of work due costs outcomes etc

Great! Even when I had an issue with my wind screen wipers they had them fixed as soon as they could.

No issues, happy

Friendly knowledgeable welcome, car ready when advised. Clear understanding of what was reqd