Received help with everything

I had to take my car back the next morning

Easy to book. Prompt service. comfortable waiting areas. Friendly staff

Didn't expect this little extra, and for a small price was totally worth it.

Fast reasonably priced service avoiding unecessary work

Charlie was Very knowledgeable and nothing was too much to ask.

I can't think of anything I would change about the experience

V happy

EXPERIENCE WAS STRESS FREE

very courteous and kept me up to date at all times

As above

I felt covid safe, and the staff, as always, were very helpful.

No complaints

Again Faheem , helpful and happy .

It took all day to do an oil change and the person who booked the car in was rude and abrupt.

The video link was a nice touch

Professional

Because the people are very friendly and helpful and make you feel comfortable

Your staff are so kind and very knowledgable

Nothing to criticise ready as agreed

Efficient

Very clear advice

Easy to do business with

All staff were friendly, professional and helpful

efficient

Everything as expected

The whole process of ordering and receiving was managed very well by Laura Marshall. Always keeping me updated as to the progress of the order especially during the COVID-19 lockdown.

All good and cleaned car.

Excellent service

The service required was provided with sensitivity to COVID.

Some answers already stated. Kate Humphrey was an excellent sales executive and was friendly, helpful and knowledgeable throughout. Always phoned when she promised. Mini had also set up the showroom in response to Covid-19 very well.

car picked up and delivered home when it was finished

Car collected and returned as agreed and kept informed of service progress.

Excellent service , especially with Covid situation

The team were efficient, used their initiative when replacing a minor part on my car (windscreen wipers) that needed replacing otherwise my car would have failed its MOT. Great service.

Efficiency, they know perfectly well my specifications and preferences

Sales lady was very good.

Honest and friendly staff who were very supportive of my needs.

Appointment booked - work carried out in a very reasonable timeframe- under difficult circumstances- just coming out of lockdown due to Coronavirus outbreak

Everyone involved at Stevenage were tremendous from start to finish

Quick and very satisfactory service

Good, prompt service, good value

As professional as always

A professional service with updates as work progresses

Helpful staff. Good social distancing and hygiene observed. Polite and friendly

Did everything I asked and was ready on time

Great people to do business with