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Customer Reviews

sales

4.5

We paid a deposit for the car without seeing it or taking a test drive - not ideal - we were reassured by George that after restrictions were lifted if we changed our minds we could cancel the order.

04 June 2021

service

5

Excellent experience

01 June 2021

sales

5

No question was too small and got the care and attention i expected buying a high value car

01 June 2021

sales

5

Very quick and easy

01 June 2021

service

5

Comfortable surroundings. Service done quickly

01 June 2021

service

5

Good value

31 May 2021

service

4

Prompt and efficient. Very COVID careful. Kept informed at all times

30 May 2021

sales

5

because of George and his approach to doing business.

25 May 2021

service

5

Staff very friendly and helpful.

24 May 2021

service

5

All questions answered - no pressure and enjoyable experience

23 May 2021

service

5

Easy to book in, easy getting courtesy car, contacted promptly when ready to be collected

21 May 2021

service

5

Great service from Daniel

21 May 2021

sales

5

Considering I didn't see my car until the day I collected it, the process was really good

21 May 2021

service

4

Helpful to receive the health check video but my car did not receive a wash & vac as per my service plan details that I took out before the service/MOT. I was in a hurry the day I collected my car so did not go back in to mention this.

18 May 2021

service

5

Communication with service department

18 May 2021

service

4

Good communication regarding timing and organisation of the service; garage obviously knows the car technology inside-out so it gives me confidence that my Mini is in good hands. Also it's a very nice place to visit - well presented.

18 May 2021

service

5

Quick and thorough

15 May 2021

service

4

All works completed as specified and comms were clearly given.

12 May 2021

service

5

Car performed well after the service

11 May 2021

sales

5

Excellent service by George Eales at Specialist cars stevenage

10 May 2021

sales

5

Very attentive staff kept me informed all the time with the purchase

10 May 2021

service

5

All went well with my appointment and while I waited it was comfortable and I didn't have to wait too long for my car.

10 May 2021

sales

5

All the staff are extremely friendly. George knows exactly what specs to put on a Mini for me and came to me with a fantastic new deal. Even the colour he chose was spot on!

09 May 2021

sales

4

Managed to build and deliver the car faster than anticipated

09 May 2021

service

5

Had pads and discs changed. Very good hand and return over was told to be cautious with new pads. No quibble about online price (£60 more if you talk to someone)

06 May 2021

service

5

Very accommodating and straight to the point.

06 May 2021

service

5

Given regular up dates

03 May 2021

service

5

Happy with the work carried out to rectify a fault

01 May 2021

service

5

Customer service very good. Very pleased to be able to have my car collected from my work place.

01 May 2021

service

5

Very efficient service on the day.

25 April 2021

service

5

They were superb. Quickly identified the fault and fixed it much faster than I would have expected

25 April 2021

service

5

Service was great especially in this difficult time.

24 April 2021

service

5

Car was collected from home and returned later same day with service and MOT carried out to my satisfaction.

22 April 2021

service

4

Didn't oversell and efficient

21 April 2021

service

4

Customer service team go the extra mile

17 April 2021

sales

5

Laura Marshal from Stevenage Specialist Cars was extremely helpful particularly given I was buying when showrooms were closed. She made the process so easy and delivered the car to my home.

16 April 2021

service

5

Great service from charlie scully.

16 April 2021

service

4

I was told all had been done then found out a week later that the brake fluid needed changed. I need to get sorted ASAP because of treatment at hospital.

16 April 2021

sales

5

Excellent service, car, after sales and overall brilliant

10 April 2021

service

5

Very clear on what was being done and any further action needed and they checked back regarding costs. The inspection check video was also helpful.

10 April 2021

service

5

Service process and communication went very smoothly. Courtesy car offered as well.

08 April 2021

service

4

Everything I asked was handled.

08 April 2021

service

5

Work was completed quickly.

05 April 2021

sales

5

I spent a long time on the phone with my initial enquiry, Laura was very patient talking me through my options, allowing me time to make the right decisions for me. The delivery was arranged for a convenient time and everything was clearly explained

02 April 2021

service

5

Jobs done as requested, car available before 4pm.

01 April 2021

sales

5

I dealt with Charlie Dennis when purchasing my car and he provided an excellent service. He was knowledgable, helpful and very genuine. He went the extra mile with everything.

01 April 2021

service

5

As above service completed and I was kept informed of work due costs outcomes etc

30 March 2021

sales

5

Great! Even when I had an issue with my wind screen wipers they had them fixed as soon as they could.

29 March 2021

service

5

No issues, happy

29 March 2021

service

5

Friendly knowledgeable welcome, car ready when advised. Clear understanding of what was reqd